aifaq.wtf

Love it, filing under #lol for pain.

I posted this instead of the article itself because maybe a discussion is better than a press release.

Amazon started using AI for support a while back. The only time I've had to interact with it: it asked the right questions, came to the appropriate course of action, told me the correct things, and then did the exact opposite on the backend which then required me to track down an actual human (quickly successfully I might add) to fix it.

And everyone's dream:

I pray for the day I can get an LLM representing a bank with apparent authority to negotiate financial arrangements.